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Avaya has announced an iPhone version of its one-X Mobile client software that communicates with corporate Avaya VoIP PBXs, giving the phones quick access to PBX phone-extension functions, such as conferencing, three-digit dialling and voice mail.

Users of an iPhone equipped with the one-X Mobile software can dial through an Avaya Communication Manager server, and the caller ID on the receiving phone will display the desktop phone number of the caller. Similarly, calls to the desktop phone number can be made to ring on the iPhone, Avaya says. The iPhone also can access work voice-mail.

Through integration with corporate directories via the Lightweight Directory Access Protocol (LDAP) on the server, the software gives mobile users detailed information on who has called and who has left voice messages. And it allows them to set policies on how to handle calls from specific sets of people.

The software is based on the Wireless Application Protocol (WAP) and runs through the iPhone's Safari browser. It is also available for RIM and Palm devices, as well as mobile phone architectures that support Java.

"The integration itself is not done directly on the iPhone," said Robert Wieczerzynski, the product manager for Avaya one-X Mobile. "The product is server based, so we didn't have to work with the SDK specifically. So that's why we have a jump on some of our competitors. We've done this development as standards-based."

Sean Ryan, research analyst of mobile enterprise device solutions at IDC, noted the reality of the enterprise mobile workforce running a variety of devices from a variety of vendors. "Enterprise solutions that support multiple mobile operating systems and reference designs for both smartphones and features phones have a distinct advantage in becoming pervasive productivity tools. A recent survey by IDC says 70 percent of current or likely iPhone users would want to use the devices at least in part for work.

Avaya iPhone support could solve a problem faced by IT executives worried about employees using unauthorized devices on the corporate network. With the one-X client, iPhones and their corporate use would be managed.

The software is available as part of Avaya Unified Communications Standard Edition, or as a separate product. It can integrate directly with Avaya Communications Manager and Avaya Modular Messaging, as well as Cisco CallManager and Unity messaging systems.

The software will be available early next year.